DELIVERY CHARGES

Delivery in Ireland is free for orders over €15. Orders below this value are only €3.99 for delivery. For European delivery costs, please consult the table below. Upon delivery of items, you will have 24hrs to ensure that all goods are in proper working order and in an undamaged state. After this 24hr period we cannot accept responsibility for claims of damaged goods.

We are monitoring the current Covid-19 Pandemic across many countries and we may need to make changes to our delivery service, but we’ll let you know how and why these changes are being implemented. As such, some of our delivery times have changed slightly. Our dispatch department is open and a dedicated team is in place to ensure the well-being of our employees and of our customers. Generally, orders are being processed within 48 hours and delivered in 2- 5 working days. Additional time may be required in areas where our courier DPD are experiencing high parcel volumes. We apologise in advance for the inconvenience of any delay that this causes. We still aim to deliver your order as fast as possible.

Stay safe and, as always, email us at sales@equipet.ie with any urgent queries.

 

STANDARD DELIVERY RATES FOR ORDERS UNDER 30KG

Shipments Greater Than 30kg

All delivery rates quoted above are for shipments less than 30kg. Where the weight of the items that you buy exceeds this we will contact you to make alternative arrangements.

 

STANDARD DELIVERY TIMES

 

CLICK AND COLLECT

Click & Collect lets you place an order online and then collect it from one of our stores. Just shop online as usual and when you go to the online checkout choose Click & Collect (you'll only see the option if everything in your bag is available for Click & Collect delivery). We'll send you an email and a text message when your order’s ready to collect, so please add a valid mobile phone number and email address at the checkout stage. We aim to have Click and Collect orders ready for collection from 2 hours after the order has been placed. Please wait for your text message to confirm that order is ready for collection.

Orders placed after 4pm Sunday to Friday will be available for collection from 11am the following morning. Orders placed after 4pm on Saturdays will be available for collection from 1pm on Sunday. Please wait for your text message to confirm that your order is ready for collection.

Orders placed using the Click & Collect facility are permitted where the ordered items are showing as in stock at the collection store. Equipet cannot guarantee the availability of items that are showing as in stock. Where there is an issue concerning stock availability, a member of staff will make contact in relation to the shortfall to arrange a suitable alternative.

 

Nationwide ROI & NI

We strive to ship on the next working day after receiving an order. You should expect to receive items bought online from Equipet within 1-4 working days. For example, orders placed on Monday will normally ship Tuesday for Wednesday delivery. Orders placed over weekends normally ship on Monday for Tuesday delivery. Bank Holiday orders ship on Tuesday for next day delivery. Where there is a delay, or in the unlikely event that an item you have ordered is out of stock, we will contact you to inform you.

We ship with DPD to get items to you quickly and efficiently. Most items for delivery within the Republic of Ireland will be delivered within 1-2 working day of leaving our depot. You will receive a notification email when your parcel has left our depot. DPD will then contact you by email on the morning of delivery with a 1 hour delivery window given. Details for managing your delivery will be included in this email.

 

UK Delivery

Unfortunately, we are unable offer UK delivery at this time.

 

European Delivery

Delivery times for European orders are normally 4-6 working days after the parcel has left our warehouse.

*updated and applicable from 01/01/2021 13:00.

© Equipet Retail Ltd 2018